Shift Lead - Customer Experience & Operations

Walgreens; South San Francisco (CA); On-site; USD 29,000 - 33,000; Full time

Job summary

Walgreens in South San Francisco, CA is seeking a Store Shift Leader to operate during management absence. You will handle opening/closing, cash handling, and ensure the floor and stockroom are ready for the business day.

You will provide an engaging customer experience, greet customers, assist with product questions, and resolve issues while modeling best practices for the team. Responsibilities include supporting vendor deliveries, pricing changes, inventory counts, displays, and maintaining

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management and handle cash and doors.
• Process returns, refunds, cash drops, and price verifications.
• Provide excellent customer experiences and assist with product inquiries.
• Assist with vendor deliveries, inventory, and displays.
• Maintain store cleanliness and organize back room.

Skills

Leadership

Customer Service

Cash Handling

English Proficiency

Education

PTCB Certification

Pharmacy License (state required)

Job description

Walgreens in South San Francisco, CA is seeking a Store Shift Leader to operate during management absence. You will handle opening/closing, cash handling, and ensure the floor and stockroom are ready for the business day.

You will provide an engaging customer experience, greet customers, assist with product questions, and resolve issues while modeling best practices for the team. Responsibilities include supporting vendor deliveries, pricing changes, inventory counts, displays, and maintaining