Shift Lead: Customer Experience & Operations

Walgreens Co.; Medford (NY); On-site; USD 26,000 - 32,000; Full time

Job summary

Walgreens Co. is seeking a Customer Experience/Operations associate to help open and close the store, handle cash, and ensure the floor and stockroom readiness for the business day.

Responsibilities include processing returns, refunds, cash drops, price changes, and assisting with vendor deliveries and storefront setup while delivering a distinctive, customer-centric shopping experience. Additional duties include assisting with inventory accuracy, basic pricing updates, and ensuring compliance

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Assist with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.

Job description

Walgreens Co. is seeking a Customer Experience/Operations associate to help open and close the store, handle cash, and ensure the floor and stockroom readiness for the business day.

Responsibilities include processing returns, refunds, cash drops, price changes, and assisting with vendor deliveries and storefront setup while delivering a distinctive, customer-centric shopping experience. Additional duties include assisting with inventory accuracy, basic pricing updates, and ensuring compliance