Shift Lead: Customer Experience & Store Ops

Walgreens; Ellsworth (ME); On-site; USD 23,000 - 30,000; Full time

Job summary

Walgreens is seeking a store operations associate to support opening/closing procedures, handle cash, and ensure shelves and back stock are ready for the business day.

You will engage customers, resolve questions, support inventory integrity, pricing, and merchandising, and assist with vendor deliveries and basic administrative tasks.

This role emphasizes teamwork, adherence to store policies, and providing a distinctive Walgreens experience to every customer.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• Ability to handle cash, make deposits, and maintain accurate records.
• Arrest/conviction records considered in accordance with policy.
• Obtains and maintains PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close the store in the absence of management, including cash handling.
• Register sales and manage refunds, voids, and price verifications.
• Assist with inventory, pricing, displays, and merchandising.
• Assist with vendor deliveries and backroom operations.
• Provide excellent customer service and resolve issues.
• Monitor compliance with policies and procedures.
• Assist with basic bookkeeping and store maintenance.

Skills

Retail leadership

English proficiency

Job description

Walgreens is seeking a store operations associate to support opening/closing procedures, handle cash, and ensure shelves and back stock are ready for the business day.

You will engage customers, resolve questions, support inventory integrity, pricing, and merchandising, and assist with vendor deliveries and basic administrative tasks.

This role emphasizes teamwork, adherence to store policies, and providing a distinctive Walgreens experience to every customer.