Shift Lead: Customer Experience & Operations

Walgreens; Cupertino (CA); On-site; USD 29,000 - 33,000; Full time

Job summary

Walgreens in Cupertino, CA is seeking a dependable team member to support store operations and customer service. You may open/close the store in management's absence, process cash handling, and assist with inventory, pricing, and displays while maintaining compliance with policies.

The role emphasizes leadership, proactive customer assistance, and accurate record-keeping, with a focus on delivering a distinctive Walgreens experience to every guest.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close the store in the absence of management and handle required cash handling.
• Register all sales on assigned cash register, including scans, price verifications, and voids.
• Assist with inventory counting, stockroom management, and display revisions to support pricing and promotions.
• Assist with vendor deliveries, backdoor access for deliveries, and reverse logistics as needed.
• Provide customer service excellence and resolve issues to ensure a positive Walgreens experience.

Skills

Leadership

Supervisory experience

Retail experience

English fluency

Education

Pharmacy license or PTCB certification

Job description

Walgreens in Cupertino, CA is seeking a dependable team member to support store operations and customer service. You may open/close the store in management's absence, process cash handling, and assist with inventory, pricing, and displays while maintaining compliance with policies.

The role emphasizes leadership, proactive customer assistance, and accurate record-keeping, with a focus on delivering a distinctive Walgreens experience to every guest.