Shift Lead: Customer Experience & Membership Sales

Modwash; Maumee (OH); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Base pay + commission

Paid training

Free employee car washes

Team-oriented work environment

Career advancement opportunities

401K match

Medical, Dental and Vision Insurance

Job summary

ModWash in Maumee, OH, is seeking a Frontline Customer Service/Sales role focused on delivering exceptional guest experiences. You will help guests pick memberships and packages, greet with a smile, and support the team in a fast-paced, outdoor environment.

This role emphasizes dynamic customer interaction, product knowledge, and teamwork to meet sales goals while keeping the site clean and welcoming for every guest.

Qualifications

• Experience delivering excellent customer service.
• Selling packages and memberships.
• Strong communication with guests and teammates.
• Ability to adapt in a fast-paced environment.

Responsibilities

• Deliver mind-blowing customer service and greet guests with a smile.
• Actively sell ModWash packages and membership options.
• Guide guests through packages and options; ensure 100% satisfaction.
• Engage with customers post-wash to reinforce experience; drive sales goals.
• Collaborate with team to achieve store sales targets and maintain site standards.
• Handle opening/closing duties and ensure equipment and site cleanliness.

Skills

Customer service

Sales

Communication

Teamwork

Flexible schedule

Job description

ModWash in Maumee, OH, is seeking a Frontline Customer Service/Sales role focused on delivering exceptional guest experiences. You will help guests pick memberships and packages, greet with a smile, and support the team in a fast-paced, outdoor environment.

This role emphasizes dynamic customer interaction, product knowledge, and teamwork to meet sales goals while keeping the site clean and welcoming for every guest.