Shift Lead: Customer Experience & Membership Sales

ModWash; Tampa (FL); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Base pay + commission

Paid training

Free employee car washes

Team environment

Career advancement

401K match

Health, dental, and vision insurance

Job summary

ModWash in Tampa, FL seeks a Full-Time Customer Service Host to drive memorable guest experiences and promote unlimited wash memberships. You will greet customers, explain packages, and guide them to the best option while supporting a fun, fast-paced team.

The role emphasizes on-site customer interactions, achieving sales goals, and maintaining clean, safe facilities with day-to-day operational responsibility.

Qualifications

• Experience in customer service or retail sales is preferred.
• Ability to explain membership packages and benefits clearly.
• Excellent communication and friendly demeanor required.

Responsibilities

• Deliver mind blowing customer service; greet customers with a smile.
• Actively sell ModWash packages and unlimited wash memberships.
• Guide guests through packages and membership options.
• Engage with customers pre/post wash to ensure satisfaction.
• Collaborate with the team to meet sales goals.
• Open/close site duties and maintain site standards.
• Maintain equipment and troubleshoot as needed.
• Oversee productivity, breaks and safety of employees.
• Seek ways to improve the business and ensure policy compliance.
• Keep facilities clean and presentable.

Skills

Customer service

Sales experience

Communication skills

Interpersonal skills

Team motivation

Flexible schedule

Job description

ModWash in Tampa, FL seeks a Full-Time Customer Service Host to drive memorable guest experiences and promote unlimited wash memberships. You will greet customers, explain packages, and guide them to the best option while supporting a fun, fast-paced team.

The role emphasizes on-site customer interactions, achieving sales goals, and maintaining clean, safe facilities with day-to-day operational responsibility.