Shift Lead: Membership Sales & Guest Experience Leader

Paycom; Sicklerville (NJ); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Base pay plus commission

Paid training

Free employee car washes

401K match

Medical, Dental and Vision Insurance

Career advancement opportunities

Job summary

ModWash is seeking a Key Holder to run daily operations at a location, including opening/closing duties and leading a team to deliver outstanding guest experiences. The role focuses on educating guests about memberships and guiding them to select the best package.

The position requires energy, excellent communication, and the ability to work evenings and weekends. The role offers base pay plus commission, paid training, and benefits.

Qualifications

• Passion for serving others
• Excellent customer service and optional sales experience
• Outgoing, energetic personality with strong communication
• Good interpersonal skills
• Ability to work a flexible schedule including evenings and weekends
• Ability to work outdoors in all weather and stand for long periods
• Ability to lift up to 25 pounds and move safely

Responsibilities

• Deliver mind-blowing customer service to every guest.
• Greet customers with a smile and friendly attitude.
• Actively sell ModWash packages and memberships.
• Guide guests through packages and membership options.
• Interact with customers post-wash to ensure satisfaction.
• Collaborate with the team to meet sales goals.
• Execute opening and closing site responsibilities as scheduled.
• Maintain on-site equipment and troubleshoot when needed.
• Oversee productivity, breaks, and safety of all employees.
• Keep facilities clean and presentable at all times.

Skills

Customer service

Sales experience

Communication

Interpersonal skills

Team motivation

Flexible schedule

Outdoor work

Physical stamina

Job description

ModWash is seeking a Key Holder to run daily operations at a location, including opening/closing duties and leading a team to deliver outstanding guest experiences. The role focuses on educating guests about memberships and guiding them to select the best package.

The position requires energy, excellent communication, and the ability to work evenings and weekends. The role offers base pay plus commission, paid training, and benefits.