Shift Lead - Guest Experience & Membership Sales

ModWash; Maumee (OH); On-site; USD 20,000 - 33,000; Full time

Benefits offered by this job

Base pay plus commission

Paid training

Free employee car washes

Team-oriented environment

Career advancement opportunities

401K match

Medical, Dental and Vision Insurance

Job summary

ModWash in Maumee, OH is seeking a motivated Customer Service / Sales Associate to deliver exceptional guest experiences. You will welcome customers, explain ModWash packages, and promote unlimited wash memberships, while ensuring high satisfaction and supporting a fast-paced team.

The role requires strong communication, a lively personality, and the ability to work evenings and weekends. Training is provided, with team-oriented culture and growth opportunities.

Qualifications

• Strong customer service orientation and friendly demeanor.
• Experience in sales or upselling is a plus.
• Excellent verbal communication and interpersonal skills.
• Ability to motivate teammates in a fast-paced environment.

Responsibilities

• Deliver mind blowing customer service and greet customers with a smile.
• Actively sell and present ModWash packages and unlimited wash memberships.
• Guide guests through packages and membership options.
• Engage with customers pre/post wash to ensure 100% satisfaction.
• Collaborate with the team to meet sales goals.
• Perform opening/closing site responsibilities and maintain site standards.

Skills

Customer service

Sales

Communication

Team motivation

Flexibility

Positive attitude

Job description

ModWash in Maumee, OH is seeking a motivated Customer Service / Sales Associate to deliver exceptional guest experiences. You will welcome customers, explain ModWash packages, and promote unlimited wash memberships, while ensuring high satisfaction and supporting a fast-paced team.

The role requires strong communication, a lively personality, and the ability to work evenings and weekends. Training is provided, with team-oriented culture and growth opportunities.