Shift Lead: Customer Service & Membership Sales

ModWash; Canton (OH); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

401K match

Medical, Dental and Vision Insurance

Free employee car washes

Paid training

Career advancement opportunities

Job summary

ModWash in Canton, OH is seeking a full-time Customer Service hosted role focused on delivering outstanding service and driving membership sales. You will greet guests, explain packages, and guide them through unlimited wash options while maintaining site standards and safety.

You will work with a team to achieve sales goals, ensure 100% guest satisfaction, and manage opening/closing tasks. A passion for serving others and a flexible schedule are essential.

Qualifications

• Awesome customer service skills, previous sales experience a plus.
• Outgoing, energetic personality with excellent communication skills.
• Strong interpersonal skills.
• Motivate and encourage teammates in a fast-paced environment.
• Ability to work a flexible schedule including evenings and weekends.

Responsibilities

• Deliver mind blowing customer service. Greet all customers with a smile, a wave and a friendly attitude.
• Actively sell and present each of the ModWash packages and the benefits of unlimited wash memberships.
• Safely guide and assist guests through the ModWash packages, and membership options.
• Actively engage with customers pre/post wash to ensure 100% satisfaction.
• Collaborate with and encourage the team to meet sales goals.
• Execute opening and closing site responsibilities when scheduled. Be responsible for the site standards of service.
• Effectively maintain the on-site equipment and troubleshoot when needed
• Assist in overseeing the productivity, breaks, and safety of all employees
• Continuously seek ways to improve the business
• Ensure compliance with legal requirements and company policies and procedures
• Ensure facilities are always clean and presentable.

Skills

Customer service

Sales experience

Excellent communication

Teamwork

Flexible schedule

Positive attitude

Job description

ModWash in Canton, OH is seeking a full-time Customer Service hosted role focused on delivering outstanding service and driving membership sales. You will greet guests, explain packages, and guide them through unlimited wash options while maintaining site standards and safety.

You will work with a team to achieve sales goals, ensure 100% guest satisfaction, and manage opening/closing tasks. A passion for serving others and a flexible schedule are essential.