Shift Lead: Dynamic Customer Service & Membership Sales

ModWash; McDonough (GA); On-site; USD 25,000 - 45,000; Full time

Benefits offered by this job

Base pay + commission

Paid training

Free employee car washes

Fun, team-oriented environment

Career advancement opportunities

401K match

Medical, Dental and Vision Insurance

Job summary

ModWash is seeking a Front Desk/Customer Service Associate at our McDonough, GA site to deliver outstanding customer service and actively promote membership packages. You will greet guests, explain unlimited wash options, and guide customers through packages while ensuring 100% satisfaction and adherence to all policies.

The role requires an energetic, friendly communicator who can work evenings and weekends, motivate teammates, and help maintain site standards and safety.

Qualifications

• A passion for serving others.
• Awesome customer service skills, previous sales experience a plus.
• Outgoing, energetic personality with excellent communication skills.
• Strong interpersonal skills.
• Motivate and encourage your teammates in a fast-paced environment.
• Ability to work a flexible schedule including evenings and weekends.

Responsibilities

• Deliver mind blowing customer service. Greet all customers with a smile, a wave and a friendly attitude.
• Actively sell and present each of the ModWash packages and the benefits of unlimited wash memberships.
• Safely guide and assist guests through the ModWash packages, and membership options.
• Actively engage with customers pre/post wash to ensure 100% satisfaction.
• Collaborate with and encourage the team to meet sales goals.
• Execute opening and closing site responsibilities when scheduled. Be responsible for the site standards of service.
• Effectively maintain the on-site equipment and troubleshoot when needed
• Assist in overseeing the productivity, breaks, and safety of all employees
• Continuously seek ways to improve the business
• Ensure compliance with legal requirements and company policies and procedures
• Ensure facilities are always clean and presentable.

Skills

Customer service

Sales experience

Communication

Interpersonal skills

Team motivation

Flexible schedule

Outdoor work

Job description

ModWash is seeking a Front Desk/Customer Service Associate at our McDonough, GA site to deliver outstanding customer service and actively promote membership packages. You will greet guests, explain unlimited wash options, and guide customers through packages while ensuring 100% satisfaction and adherence to all policies.

The role requires an energetic, friendly communicator who can work evenings and weekends, motivate teammates, and help maintain site standards and safety.