Shift Lead: Elevate Service & Drive Memberships

Modwash; Akron (OH); On-site; USD 29,000 - 47,000; Full time

Benefits offered by this job

Base pay plus commission

Paid training

Free employee car washes

401K match

Medical, Dental and Vision Insurance

Job summary

ModWash in Akron, Ohio is seeking a personable Customer Service / Key Holder to run daily operations, greet guests, and promote membership packages. You'll help customers choose the best plan and ensure a great visit.

This role requires a passion for service, ability to work flexible hours including evenings and weekends, and teamwork to hit sales goals. Benefits include paid training and a supportive, fast-paced environment.

Qualifications

• Experience delivering great customer service.
• Sales experience is a plus.
• Strong communication and interpersonal skills.

Responsibilities

• Deliver mind blowing customer service and greet customers with a friendly attitude.
• Actively sell and present ModWash packages and unlimited memberships.
• Guide guests through packages and membership options.
• Collaborate with the team to meet sales goals.
• Perform opening and closing site responsibilities.
• Maintain on-site equipment and troubleshoot as needed.
• Oversee productivity, breaks, and safety of employees.
• Seek opportunities to improve the business.
• Ensure compliance with laws and company policies.
• Keep facilities clean and presentable.

Skills

Customer service

Sales skills

Communication

Teamwork

Flexible schedule

Job description

ModWash in Akron, Ohio is seeking a personable Customer Service / Key Holder to run daily operations, greet guests, and promote membership packages. You'll help customers choose the best plan and ensure a great visit.

This role requires a passion for service, ability to work flexible hours including evenings and weekends, and teamwork to hit sales goals. Benefits include paid training and a supportive, fast-paced environment.