Shift Lead — Membership Sales & Guest Experience

Paycom; Davenport (FL); On-site; USD 22,000 - 36,000; Full time

Benefits offered by this job

Base pay plus commission for top three

Paid training and coaching

Free employee car washes

Fun, team-oriented work environment

Career advancement opportunities

401K match

Medical, Dental and Vision Insurance

Job summary

ModWash in Davenport, FL is hiring for a role focused on delivering outstanding customer service and driving membership sales. You will greet guests, explain packages, and guide them through the unlimited wash options while ensuring a fast, friendly experience.

The position requires an energetic, outgoing personality, strong communication, and the ability to work a flexible schedule including evenings and weekends. Training is provided and performance is rewarded with a base+commission structure.

Qualifications

• A passion for serving others.
• Awesome customer service skills; sales experience is a plus.
• Outgoing, energetic personality with excellent communication skills.
• Strong interpersonal skills.
• Flexible schedule including evenings and weekends.

Responsibilities

• Deliver mind blowing customer service. Greet all customers with a smile, a wave and a friendly attitude.
• Actively sell and present each of the ModWash packages and the benefits of unlimited wash memberships.
• Safely guide and assist guests through the ModWash packages, and membership options.
• Actively engage with customers pre/post wash to ensure 100% satisfaction.
• Collaborate with and encourage the team to meet sales goals.
• Execute opening and closing site responsibilities when scheduled. Be responsible for the site standards of service.
• Effectively maintain the on-site equipment and troubleshoot when needed
• Assist in overseeing the productivity, breaks, and safety of all employees
• Continuously seek ways to improve the business
• Ensure compliance with legal requirements and company policies and procedures
• Ensure facilities are always clean and presentable.

Skills

Customer service

Sales experience

Communication skills

Interpersonal skills

Team motivation

Flexible schedule

Job description

ModWash in Davenport, FL is hiring for a role focused on delivering outstanding customer service and driving membership sales. You will greet guests, explain packages, and guide them through the unlimited wash options while ensuring a fast, friendly experience.

The position requires an energetic, outgoing personality, strong communication, and the ability to work a flexible schedule including evenings and weekends. Training is provided and performance is rewarded with a base+commission structure.