Shift Lead: Customer Experience & Crew Coach

Wingstop; Auburn (IN); On-site; USD 18,000 - 22,000; Full time

Job summary

Wingstop is seeking shift leaders to supervise daily operations, ensuring food safety, proper preparation, cleanliness, and adherence to company standards. You may work cashier or cook duties while guiding and motivating staff to deliver a top-notch flavor experience.

Responsibilities include overseeing guest service, training new team members, managing inventory, maintaining cleanliness, and resolving guest issues with a positive attitude. Join a brand focused on flavor and guest satisfaction.

Qualifications

• Customer service and guest relations
• Ability to supervise and train crew members
• Commitment to food safety and sanitation standards

Responsibilities

• Supervise shift operations including food prep, cash handling and guest service
• Greet guests, ensure outstanding service and knowledge of Wingstop offerings
• Train new crew members and monitor performance
• Maintain inventory controls and ensure cleanliness and safety standards
• Open or close the store and manage schedule adherence
• Resolve guest issues promptly and maintain a positive impression at all times

Skills

Customer service

Leadership

Food safety

Job description

Wingstop is seeking shift leaders to supervise daily operations, ensuring food safety, proper preparation, cleanliness, and adherence to company standards. You may work cashier or cook duties while guiding and motivating staff to deliver a top-notch flavor experience.

Responsibilities include overseeing guest service, training new team members, managing inventory, maintaining cleanliness, and resolving guest issues with a positive attitude. Join a brand focused on flavor and guest satisfaction.