Shift Lead — Customer-Driven Retail Ops Leader

Walgreens; West Quincy (MA); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens is seeking a store associate to lead operations in the absence of management, handle cash processes, and ensure the store is ready for the business day. You will engage customers, process returns, and support inventory control and vendor deliveries.

The role requires English fluency and prior supervisory or key holder experience, with potential for responsibilities across pricing, merchandising, and checkout accuracy. Equal opportunity employer; salary range provided.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, handling cash and start-ups.
• Complete product returns, refunds, and cash drops with accuracy at the registers.
• Engage customers to provide a helpful and distinctive experience.
• Assist with vendor deliveries and backroom operations, including backdoor access for deliveries.
• Maintain accurate inventory and ensure proper pricing and signage.

Skills

Leadership experience

English fluency

Education

PTCB certification or pharmacy license

Pharmacy license (state requirements)

Tools

POS system

Job description

Walgreens is seeking a store associate to lead operations in the absence of management, handle cash processes, and ensure the store is ready for the business day. You will engage customers, process returns, and support inventory control and vendor deliveries.

The role requires English fluency and prior supervisory or key holder experience, with potential for responsibilities across pricing, merchandising, and checkout accuracy. Equal opportunity employer; salary range provided.