Shift Lead: Customer Experience & Store Ops

Walgreens; Edgewater (MD); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a store associate with leadership experience to operate in the absence of management, including opening procedures, cash handling, and ensuring ready floor stock for business days. The role emphasizes delivering a distinctive customer experience and supporting store operations.

Responsibilities include assisting with inventory, pricing, display development, and customer service while maintaining compliance and store standards.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing and speaking English.
• Knowledge of store inventory control preferred.

Responsibilities

• Opens and closes the store in the absence of store management, including required systems start-ups and cash handling.
• Completes product returns, refunds, and handles cash drops and change for registers.
• Models and delivers a distinctive customer experience and assists customers with products and services.

Skills

Leadership experience

Retail experience

Job description

Walgreens is seeking a store associate with leadership experience to operate in the absence of management, including opening procedures, cash handling, and ensuring ready floor stock for business days. The role emphasizes delivering a distinctive customer experience and supporting store operations.

Responsibilities include assisting with inventory, pricing, display development, and customer service while maintaining compliance and store standards.