Shift Lead: Craft Coffee & Community Impact

Starbucks Corp.; Salisbury (NC); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

401(k) match

Paid vacation

Long-term disability

Job summary

Starbucks Coffee Company in Salisbury, NC is seeking a shift supervisor to lead with craft and heart, ensuring our store remains a welcoming space for the community. You will oversee team members, model exceptional customer service, and uphold quality beverages and food to standard recipes.

This role requires reliable attendance, flexibility for early mornings, evenings, weekends and holidays, plus experience coordinating tasks for multiple partners.

Qualifications

• Six (6) months of experience interacting with customers
• Six (6) months of experience delegating tasks to two or more employees
• Ability to direct the work of others
• Effective oral communication and teamwork skills

Responsibilities

• Lead shift operations and guide team members
• Ensure quality beverages and food to standard recipes
• Uphold store safety, cash handling, and policies
• Foster a welcoming, customer‑centric store environment

Skills

Team leadership

Communication

Retail knowledge

Team player

Customer service

Job description

Starbucks Coffee Company in Salisbury, NC is seeking a shift supervisor to lead with craft and heart, ensuring our store remains a welcoming space for the community. You will oversee team members, model exceptional customer service, and uphold quality beverages and food to standard recipes.

This role requires reliable attendance, flexibility for early mornings, evenings, weekends and holidays, plus experience coordinating tasks for multiple partners.