Shift Supervisor: Craft Coffee & Lead a Welcoming Team

Starbucks Corp.; Charlotte (NC); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Tuition assistance

Job summary

Starbucks Corp. in Charlotte, NC is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space and high-quality beverages. You will coach team members, uphold safety and store standards, and deliver exceptional guest service.

This role emphasizes teamwork, quick learning, and strong communication as you guide tasks, manage cash handling, and support a smooth shift. Grow with a global brand that values development, benefits, and community connection.

Qualifications

• Six months of experience in a role requiring frequent customer interaction
• At least six months of experience delegating tasks to others and coordinating two or more employees
• Ability to prepare and coach food/beverages to standard recipes or customer customizations

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks experience
• Direct and coach team members to meet quality beverage and food standards
• Handle cash, store safety, and security per policies
• Provide timely service while accommodating customer requests
• Coordinate tasks of the team during shifts

Skills

Direct the work of others

Learn quickly

Effective communication

Retail knowledge

Interpersonal skills

Team collaboration

Relationship building

Job description

Starbucks Corp. in Charlotte, NC is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space and high-quality beverages. You will coach team members, uphold safety and store standards, and deliver exceptional guest service.

This role emphasizes teamwork, quick learning, and strong communication as you guide tasks, manage cash handling, and support a smooth shift. Grow with a global brand that values development, benefits, and community connection.