Shift Lead: Craft Coffee & Community

Starbucks Corp.; Lima (OH); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) with employer match

Tuition coverage

Paid time off

Job summary

Starbucks Coffee Company seeks a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will coach staff, prepare beverages and foods to standard recipes, and uphold store safety and quality while delivering exceptional customer experiences.

This role emphasizes flexibility in scheduling, strong interpersonal skills, and the ability to work as part of a cohesive team. Starbucks supports ongoing growth and a broad benefits program for partners.

Qualifications

• Ability to direct the work of others.
• Ability to learn quickly.
• Excellent oral communication skills.
• Knowledge of the retail environment.
• Strong interpersonal skills.
• Ability to work as part of a team.
• Ability to build relationships.

Responsibilities

• Maintain regular and consistent attendance and punctuality.
• Available to work flexible hours including early mornings, evenings, weekends, nights and holidays.
• Meet store operating policies and standards, including quality beverages and food, cash handling, and store safety and security.
• Six (6) months of experience interacting with customers.
• Prepare and coach preparation of beverages/food to standard recipes or customized as requested.
• At least six (6) months of experience delegating tasks to others and coordinating two or more employees.

Skills

Direct others

Learn quickly

Strong communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company seeks a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will coach staff, prepare beverages and foods to standard recipes, and uphold store safety and quality while delivering exceptional customer experiences.

This role emphasizes flexibility in scheduling, strong interpersonal skills, and the ability to work as part of a cohesive team. Starbucks supports ongoing growth and a broad benefits program for partners.