Shift Lead – Craft Coffee & Team Growth

Starbucks; Charlotte (NC); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Tuition assistance

Paid time off

Bonus opportunity

Job summary

Starbucks in Charlotte, NC is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for customers and partners. You will supervise operations, coach baristas, and uphold quality beverages and food.

The role requires flexible hours, strong communication, teamwork, and the ability to delegate tasks. Starbucks offers comprehensive benefits, growth opportunities, and a path to develop leadership within the store.

Qualifications

• Attend to store policies and standards, including beverage/food quality, cash handling, safety.
• Six months of customer-facing experience.
• Six months of experience delegating tasks to others.

Responsibilities

• Direct and supervise team during shifts.
• Coach staff to prepare beverages/food per standard recipes.
• Ensure a welcoming store environment and high service levels.

Skills

Leadership

Teamwork

Communication

Retail knowledge

Interpersonal skills

Job description

Starbucks in Charlotte, NC is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for customers and partners. You will supervise operations, coach baristas, and uphold quality beverages and food.

The role requires flexible hours, strong communication, teamwork, and the ability to delegate tasks. Starbucks offers comprehensive benefits, growth opportunities, and a path to develop leadership within the store.