Shift Lead: Craft Coffee & Team Builder

Starbucks; Onalaska (WI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, vision

Life insurance

401(k) with match

Tuition coverage

Paid vacation

Sick time

Stock program

Bonus opportunities

Backup care

DACA reimbursement

Job summary

Starbucks is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will guide beverage and food preparation, uphold quality standards, and model excellent customer service.

This role requires reliable attendance, flexibility for early mornings, evenings, weekends, and holidays, plus the ability to delegate tasks and coach teammates to deliver fast, friendly service.

Qualifications

• Maintain regular attendance and punctuality.
• Flexible hours including mornings, evenings, weekends, nights and holidays.
• Follow store policies including quality beverages/food, cash handling, safety.
• Six months of experience interacting with customers.
• Six months of experience delegating tasks to two or more employees.

Responsibilities

• Lead with craft and heart to welcome the community.
• Direct beverage and food preparation to standard recipes.
• Delegate tasks and coordinate duties among team.
• Coach teammates to deliver fast, friendly service.

Skills

Direct the work

Learn quickly

Oral communication

Retail knowledge

Teamwork

Relationship building

Job description

Starbucks is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will guide beverage and food preparation, uphold quality standards, and model excellent customer service.

This role requires reliable attendance, flexibility for early mornings, evenings, weekends, and holidays, plus the ability to delegate tasks and coach teammates to deliver fast, friendly service.