Shift Lead: Craft Coffee, Build Community

Philz Coffee; Los Gatos (CA); On-site; USD 31,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Paid time off

Employee discounts

Free drinks

Job summary

Philz Coffee is seeking a Team Lead (Shift Supervisor) in Los Gatos, CA. You’ll supervise daily shifts, coach a team of baristas, and uphold Philz standards for service and drink quality.

You’ll foster a welcoming environment, build community relationships, and support training while contributing to smooth operations and safety programs. Previous supervisory experience is preferred, but a passion for people and willingness to learn can set you apart.

Qualifications

• Previous supervisory experience in a fast-paced food and beverage environment is preferred.
• Barista experience is not required if you have a passion for people and a willingness to learn.

Responsibilities

• Supervise daily shift activities and mentor a dynamic team of baristas.
• Model high-quality drink preparation and superior service.
• Develop relationships with customers and the local community.
• Assess team performance and ensure consistent service and drink quality.
• Manage shift coverage and break schedules, and communicate results to Store Leaders.

Skills

Team leadership

Customer service

Communication

Training others

Job description

Philz Coffee is seeking a Team Lead (Shift Supervisor) in Los Gatos, CA. You’ll supervise daily shifts, coach a team of baristas, and uphold Philz standards for service and drink quality.

You’ll foster a welcoming environment, build community relationships, and support training while contributing to smooth operations and safety programs. Previous supervisory experience is preferred, but a passion for people and willingness to learn can set you apart.