Shift Lead: Inspire a Friendly Cafe Team & Community

Philz Coffee; Glendale (CA); On-site; USD 31,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Flexible spending accounts

Commuter benefits

Mental health support

Holiday pay

Vacation & Sick Time

Team member discounts

Free drinks

Philz swag

Job summary

Philz Coffee in Glendale, CA is seeking a Team Lead (Shift Supervisor) to supervise daily shift activities and support an energetic team. You’ll model exceptional service, craft great drinks, and uphold Philz Core Values.

The role emphasizes people leadership, scheduling, training new hires, and collaborating with Store Leaders to ensure smooth operations. Prior supervisory experience in fast-paced food/beverage helps, but a willingness to learn is key.

Qualifications

• Previous supervisory experience in a fast-paced food and beverage environment is preferred.
• Don’t worry if you’ve never been a barista before—willingness to learn is key.
• Ability to supervise shifts, schedule coverage, and maintain service standards.

Responsibilities

• Supervise daily shift activities and motivate the team.
• Handcraft drinks with care and ensure top-quality service.
• Develop relationships with customers and the local community.
• Assess team performance and ensure coverage for shifts.
• Communicate performance to Store Leaders and other Supervisors.
• Assist in training new hires and support store operations.
• Lead safety programs and support administrative duties.

Skills

Team supervision

Customer service

Shift coordination

Training skills

Safety compliance

Tools

POS systems

Job description

Philz Coffee in Glendale, CA is seeking a Team Lead (Shift Supervisor) to supervise daily shift activities and support an energetic team. You’ll model exceptional service, craft great drinks, and uphold Philz Core Values.

The role emphasizes people leadership, scheduling, training new hires, and collaborating with Store Leaders to ensure smooth operations. Prior supervisory experience in fast-paced food/beverage helps, but a willingness to learn is key.