Shift Supervisor: Lead Team & Customer Experience

Philz Coffee; San Francisco (CA); Híbrido; USD 31.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) with company match

Flexible Spending Accounts

Commuter Benefits

Mental Health Support

Holiday Pay

Vacation & Sick Time

Team Member Discounts

Free Drinks

Discounted Beans

Philz Swag

Growth & Advancement Opportunities

Descripción de la vacante

Philz Coffee is seeking a Team Lead (Shift Supervisor) in San Francisco to supervise daily shifts and support a dynamic team of baristas. You will model hospitality, quality drinks, and Philz Core Values—Obsess Over Customers & Team, In Pursuit of Better, and Be Kind & Keep it Real.

As a trusted leader, you’ll coach and develop team members, ensure smooth operations, and help implement safety programs. A passion for people and a willingness to learn are valued and encouraged.

Formación

• Previous supervisory experience in a fast-paced food and beverage environment is preferred.

Responsabilidades

• Supervise daily shift activities and lead a team of baristas to deliver excellent service and drink quality.
• Motivate and inspire team members and set the bar for hospitality, warmth, and consistency.
• Develop strong relationships with customers and the local community.
• Assess team performance, including service and drink quality, and provide feedback.

Conocimientos

Supervisory experience

Descripción del empleo

Philz Coffee is seeking a Team Lead (Shift Supervisor) in San Francisco to supervise daily shifts and support a dynamic team of baristas. You will model hospitality, quality drinks, and Philz Core Values—Obsess Over Customers & Team, In Pursuit of Better, and Be Kind & Keep it Real.

As a trusted leader, you’ll coach and develop team members, ensure smooth operations, and help implement safety programs. A passion for people and a willingness to learn are valued and encouraged.