Shift Lead, Coffee Bar: Lead the Crew & Service

Anchor Point Management Group; West Chester Township (OH); On-site; USD 13,000 - 18,000; Full time

Job summary

Anchor Point Management Group is seeking a shift lead for a coffee stand in West Chester, OH. The role involves supervising the on-shift crew, ensuring drink quality, speed, and customer satisfaction, and representing the company’s values during every shift.

The position requires flexible hours, weekend availability, and the ability to work outdoors in various weather conditions. Prior leadership experience is preferred, with a strong focus on safety, hygiene, and teamwork.

Responsibilities

• Converse with customers to confirm drink orders and enter them into POS
• Knowledgeable of all recipes and secret menu items
• Manage shift operations and energy, ensuring quality, customer interaction, and speed
• Communicate with stand management about personnel, equipment, and inventory
• Assist with training and development of team members
• Collect payments and provide correct change
• Prepare drinks and premixes
• Maintain urgency and high service levels during shifts
• Build personal connections with customers through genuine interactions

Job description

Anchor Point Management Group is seeking a shift lead for a coffee stand in West Chester, OH. The role involves supervising the on-shift crew, ensuring drink quality, speed, and customer satisfaction, and representing the company’s values during every shift.

The position requires flexible hours, weekend availability, and the ability to work outdoors in various weather conditions. Prior leadership experience is preferred, with a strong focus on safety, hygiene, and teamwork.