Shift Lead - 4020

Five Guys logo; Chicago (IL); On-site; USD 24,000 - 26,000; Full time

Job summary

Five Guys in Chicago is seeking a Shift Leader to direct daily operations, supervise crew, and ensure fast, friendly service. You’ll lead by example, step in for managers on busy shifts, and train new team members.

This on-site role rewards initiative and teamwork with growth opportunities, performance-based bonuses, and tips on top of wages in a fast-paced, high-energy kitchen environment.

Qualifications

• 1–2 years of restaurant, retail, or hospitality experience (leadership preferred)
• A team-first mindset with strong communicationskills
• Someone who leads by doing—not just directing
• Ability to stay cool and make decisions in a fast-paced environment
• Basic math and comfort using POS systems

Responsibilities

• Lead the shift and step in to run operations when management isn’t on site
• Jump into every position—cashier, grill, prep, fries, dining room—no task is too small
• Deliver fast, accurate service and create a great guest experience every time
• Coach, support, and motivate crew members to perform at their best
• Help train new team members and build a strong, positive culture
• Keep the restaurant clean, safe, and up to brand standards
• Manage shift tasks like breaks, cash handling, and closing reports

Skills

Leadership

Teamwork

Communication

Math skills

Customer service

Tools

POS systems

Job description

The pay for this position starts at $17.50 - $19.00/hour +Tips +Bonus

Be a Leader. Be a Difference Maker.

At our restaurant, Shift Leadersaren’tjust supervisors—they’rehands‑on leaders whosetthe tone for every shift.You’lllead by example, work side‑by‑side with your team, and ensure every guest walks out impressed.

If you thrive in a fast-paced environment, love working with people, and want to grow your career, this is your next step.

WhatYou’llDo

• Lead the shift and step in to run operations when managementisn’ton site
• Jump into every position—cashier, grill, prep, fries, dining room—no task is too small
• Deliver fast,accurateservice and create a great guest experience every time
• Coach, support, and motivate crew members to perform at their best
• Help train new team members and build a strong, positive culture
• Keep the restaurant clean, safe, and up to brand standards
• Manage shift tasks like breaks, cash handling, and closing reports

WhatWe’reLooking For

• 1–2 years of restaurant, retail, or hospitality experience (leadership preferred)
• A team-first mindset withstrong communicationskills
• Someone who leads by doing—not just directing
• Ability to stay cool and make decisions in a fast-paced environment
• Basic math and comfort using POS systems

WhyYou’llLove It Here

• Real growth opportunities—many leaders move into Assistant and General Manager roles
• Fast-paced, high-energy team environment
• Hands‑on leadership experience every shift
• Be part of a brand that values quality, teamwork, and consistency

Work Environment

• On your feet, active, and engaged throughout your shift
• Work around hot equipment and in a busy kitchen setting
• Lift, move, and handle supplies as needed

Certifications

• Food safety certification (such as ServSafe) preferred

Join a team wherehard workis recognized, growth is encouraged, and every shift matters.

Five Guys Operations LLCparticipatesin eVerify.

Know Your Rights EEO poster:

It is the policy of Five Guys toprovideequal employment opportunity (EEO) to all persons.

The Company strives to increase representation of women, people of color,veteransand individuals with disabilities in all areas of the Company.

IND5GC