Shift Lead

taco-bell-delight-tb; Warsaw (IN); On-site; USD 30,000 - 40,000; Full time

Job summary

taco-bell-delight-tb in Warsaw, Indiana is seeking a Shift Lead to support the Restaurant General Manager by running great shifts. The role involves ensuring all team members complete their duties and providing a safe and friendly environment for both team members and customers.

The ideal candidate will demonstrate strong problem-solving skills and the ability to communicate openly with the management team. Responsibilities include ensuring food safety and quality while addressing customer complaints promptly.

Qualifications

• Ability to solve customer complaints quickly and effectively.
• Experience in providing feedback to team members positively.
• Strong communication skills with the management team.

Responsibilities

• Run efficient work shifts ensuring all duties are fulfilled.
• Ensure a safe working environment for team members.
• Lead by example in maintaining food quality and service standards.

Skills

Problem-solving

Team leadership

Customer service

Communication

Job description

“ You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.”

You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You’ll also ensure that the restaurant is a safe place for Team Members to work and customers to visit.

Shift Lead behaviors include:

• Solving customer complaints quickly and with a smile.
• Providing feedback to Team Members in a positive manner.
• Communicating openly and honestly with the Restaurant Management team.
• Following cash, security, inventory and labor policies and procedures.