Shift Lead

taco-bell-delight-tb; Goshen (IN); On-site; USD 28,000 - 36,000; Full time

Job summary

Taco Bell Delight in Goshen, Indiana is looking for a Shift Lead who supports the Restaurant General Manager by running effective work shifts. The role involves ensuring Team Members complete all tasks efficiently while adhering to Taco Bell standards.

The ideal candidate will address customer concerns promptly, provide constructive feedback to Team Members, and maintain a safe and welcoming environment for both employees and diners.

Qualifications

• Ability to solve customer complaints quickly and courteously.
• Effective communication skills to interact with Team Members and management.
• Understanding of cash, security, inventory, and labor policies.

Responsibilities

• Support the Restaurant General Manager by running effective shifts.
• Ensure Team Members complete duties and serve quality food.
• Maintain safety for Team Members and customers.

Job description

“ You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.”

You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You’ll also ensure that the restaurant is a safe place for Team Members to work and customers to visit.

Shift Lead behaviors include:

• Solving customer complaints quickly and with a smile.
• Providing feedback to Team Members in a positive manner.
• Communicating openly and honestly with the Restaurant Management team.
• Following cash, security, inventory and labor policies and procedures.