Shift Lead

Taco Bell; New Jersey; On-site; USD 30,000 - 40,000; Full time

Job summary

Taco Bell is seeking a dedicated Shift Lead to support the Restaurant General Manager by ensuring great work shifts and adherence to Taco Bell standards. The role requires owner-like responsibility to solve problems and manage customer interactions efficiently.

A successful candidate will demonstrate strong leadership skills, guide Team Members effectively, and maintain a safe environment for both staff and customers. This franchise offers an opportunity to develop management skills in a fast-paced setting.

Qualifications

• Ability to solve customer complaints quickly.
• Experience in providing constructive feedback to Team Members.
• Strong communication skills with management.

Responsibilities

• Run great work shifts and meet Taco Bell standards.
• Take ownership and responsibility to solve problems.
• Ensure the restaurant is a safe place for Team Members and customers.

Skills

Customer service

Team leadership

Problem-solving

Job description

You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.

You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You'll also ensure that the restaurant is a safe place for Team Members to work and customers to visit.

Shift Lead behaviors include:

• Solving customer complaints quickly and with a smile.
• Providing feedback to Team Members in a positive manner.
• Communicating openly and honestly with the Restaurant Management team.
• Following cash, security, inventory and labor policies and procedures.