Shift Lead

taco-bell-delight-tb; Granger (IN); On-site; USD 30,000 - 40,000; Full time

Job summary

The taco-bell-delight-tb franchise in Granger, Indiana is looking for a dedicated Shift Lead who will support the Restaurant General Manager. As a Shift Lead, your role involves overseeing team members during shifts and ensuring compliance with Taco Bell standards.

Your responsibilities will include resolving customer complaints, providing positive feedback to the team, and ensuring the safety and quality of food served. If you are a proactive individual with strong leadership skills, we invite you to apply for this exciting opportunity!

Qualifications

• Ability to solve customer complaints in a friendly manner.
• Experience in providing constructive feedback to team members.
• Strong communication skills with management and team.

Responsibilities

• Assist in running shifts and ensure all duties are completed.
• Maintain a safe and positive environment for team and customers.
• Ensure food quality and safety standards are met.

Skills

Customer service

Team leadership

Problem-solving

Job description

“ You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.”

You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You’ll also ensure that the restaurant is a safe place for Team Members to work and customers to visit.

Shift Lead behaviors include:

• Solving customer complaints quickly and with a smile.
• Providing feedback to Team Members in a positive manner.
• Communicating openly and honestly with the Restaurant Management team.
• Following cash, security, inventory and labor policies and procedures.