Shift Lead

taco-bell-delight-tb; Auburn (IN); On-site; USD 30,000 - 40,000; Full time

Job summary

taco-bell-delight-tb in Auburn, Indiana, is seeking a dedicated Shift Lead to support the Restaurant General Manager. The role involves overseeing shift operations, ensuring Team Members adhere to Taco Bell standards, and fostering a safe and friendly environment.

The ideal candidate will possess problem-solving skills, prioritize customer satisfaction, and communicate effectively. Responsibilities include managing complaints, providing feedback, and following established policies.

Qualifications

• Ability to solve customer complaints quickly.
• Strong communication with management and team members.
• Experience in following cash and inventory policies.

Responsibilities

• Support the Restaurant General Manager by running shifts.
• Ensure Team Members complete all assigned duties.
• Create a safe and friendly environment for customers and team.

Skills

Customer complaint resolution

Team feedback delivery

Cash handling and security

Job description

“ You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.”

You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You’ll also ensure that the restaurant is a safe place for Team Members to work and customers to visit.

Shift Lead behaviors include:

• Solving customer complaints quickly and with a smile.
• Providing feedback to Team Members in a positive manner.
• Communicating openly and honestly with the Restaurant Management team.
• Following cash, security, inventory and labor policies and procedures.