Shift Lead

Taco Bell; Sugar Land (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Taco Bell's Sugar Land franchise is seeking a Shift Lead to support the Restaurant General Manager by running great work shifts and upholding Taco Bell standards. You will take ownership to solve problems, guide teammates and ensure friendly, safe, high-quality service.

Key duties include ensuring team members complete assigned duties, addressing customer concerns with a smile, and following cash, security, inventory and labor policies.

Qualifications

• Support Restaurant General Manager by running great work shifts and meeting Taco Bell standards.
• Take ownership to solve problems, seek help when needed, and guide others.

Responsibilities

• Solving customer complaints quickly and with a smile.
• Providing feedback to Team Members in a positive manner.
• Communicating openly and honestly with the Restaurant Management team.
• Following cash, security, inventory and labor policies and procedures.

Skills

Customer service

Communication

Problem solving

Team leadership

Job description

" You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisee."\

You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You'll also ensure that the restaurant is a safe place for Team Members to work and customers to visit.

Shift Lead behaviors include:

• Solving customer complaints quickly and with a smile.
• Providing feedback to Team Members in a positive manner.
• Communicating openly and honestly with the Restaurant Management team.
• Following cash, security, inventory and labor policies and procedures.