Shift Lead

Taco Bell; Delaware; On-site; USD 30,000 - 40,000; Full time

Job summary

Taco Bell in Delaware seeks a Shift Lead to support the Restaurant General Manager in running efficient shifts while adhering to company standards. The position involves ensuring that all Team Members complete their assigned duties and maintaining a welcoming and safe environment for both staff and customers.

Key responsibilities include solving customer complaints promptly and training Team Members, as well as overseeing cash and inventory management protocols.

Qualifications

• Ability to solve customer complaints quickly and positively.
• Strong communication skills with the management team and Team Members.
• Knowledge of cash, security, inventory, and labor policies.

Responsibilities

• Support the Restaurant General Manager during shifts.
• Ensure safe, quality food service and a positive workspace.

Job description

"You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."

You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You'll also ensure that the restaurant is a safe place for Team Members to work and customers to visit.

Shift Lead behaviors include:

• Solving customer complaints quickly and with a smile. Providing feedback to Team Members in a positive manner.
• Communicating openly and honestly with the Restaurant Management team. Following cash, security, inventory and labor policies and procedures.