Shift Lead

Nothing Bundt Cakes - San Diego; La Mesa (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Opportunity for advancement

Training & development

Competitive salary

Employee discounts

Job summary

Nothing Bundt Cakes is seeking a Shift Leader in our San Diego store to work alongside the Assistant Bakery Manager and Bakery Manager, leading a team to deliver NbC’s high-quality cakes and guest experience.

Ideal candidates have 1-3 years of guest-facing experience in retail/food service, with leadership capabilities and a passion for coaching others. Flexibility for early mornings, evenings, weekends and holidays is required.

Qualifications

• High school diploma or GED; post-secondary education is a plus.
• 1-3 years of guest-facing experience in a retail, restaurant or food service environment, preferably in a lead role with progressive managerial responsibilities.
• Demonstrated success creating a superior guest experience and coaching others to do the same, training new team members, directing the work of others, and achieving productivity goals.
• Basic proficiency in Microsoft Word, Excel and Outlook, with comfort in learning new technologies.
• Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands.

Responsibilities

• Lead the shift alongside management to ensure guest satisfaction and smooth operations.
• Drive sales and profitability by executing daily tasks and standards.
• Coach and train team members to deliver high-quality service and food safety.

Skills

Guest-facing experience

Team leadership

Coaching others

Training new team members

MS Office

Education

High school diploma or GED

Post-secondary education a plus

Tools

MS Office (Word/Excel/Outlook)

Job description

Benefits:

• Opportunity for advancement
• Training & development
• Competitive salary
• Employee discounts

The Nothing Bundt Cakes (NbC) Shift Leader works alongside the Assistant Bakery Manager and Bakery Manager and team members to create the highest-quality cakes, a warm, welcoming environment, and superior guest experience. The Shift Leader shares in team leadership and collaborates with the bakery management in driving sales and profitability, executing day-to-day responsibilities and ensuring that all aspects of the bakery operation comply with NbC standards. And as part of this successful and growing brand, there is no shortage of opportunities for promotion. This role serves as an important carrier of the NbC culture to reinforce core values and bring our brand to life for our team members and guests.

Education, Certifications and Work Experience Requirements:

• High school diploma or GED; post-secondary education is a plus.
• 1-3 years of guest-facing experience in a retail, restaurant or food service environment, preferably in a lead role with progressive managerial responsibilities.
• Demonstrated success creating a superior guest experience and coaching others to do the same, training new team members, directing the work of others, and achieving productivity goals.
• Basic proficiency in Microsoft Word, Excel and Outlook, with comfort in learning new technologies.
• Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands.