Shift Lead

Nothing Bundt Cakes; Franklin (TN); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Competitive salary

Employee discounts

Job summary

Nothing Bundt Cakes in Franklin, TN is seeking a Shift Leader to work alongside management and team members to ensure the highest quality cakes, a welcoming environment, and a superior guest experience.

The Shift Leader shares in team leadership, helps drive sales and profitability, and executes day-to-day bakery operations in accordance with NbC standards; advancement opportunities are available within this growing brand.

Qualifications

• High school diploma or GED; post-secondary education is a plus.
• 1-3 years of guest-facing experience in a retail, restaurant or food service environment, preferably in a lead role with progressive managerial responsibilities.
• Demonstrated success creating a superior guest experience and coaching others to do the same, training new team members, directing the work of others, and achieving productivity goals.
• Basic proficiency in Microsoft Word, Excel and Outlook, with comfort in learning new technologies.

Responsibilities

• Lead and support the team to deliver high-quality cakes and excellent guest service.
• Collaborate with bakery management to drive sales and profitability.
• Assist in day-to-day operations and ensure NbC standards are followed.
• Coach and train team members to improve productivity and guest satisfaction.

Skills

Customer service

Leadership

Coaching

Education

High school diploma or GED

Post-secondary education a plus

Tools

Microsoft Word

Excel

Outlook

Job description

Benefits

• Health insurance
• Opportunity for advancement
• Competitive salary
• Employee discounts

The Nothing Bundt Cakes (NbC) Shift Leader works alongside the Assistant Manager, General Manager and team members to create the highest-quality cakes, a warm, welcoming environment, and superior guest experience. The Shift Leader shares in team leadership and collaborates with the bakery management in driving sales and profitability, executing day-to-day responsibilities and ensuring that all aspects of the bakery operation comply with NbC standards. And as part of this successful and growing brand, there is no shortage of opportunities for promotion. This role serves as an important carrier of the NbC culture to reinforce core values and bring our brand to life for our team members and guests.

Here are some others

We have great operating hours

Cake discounts. Yummm!

This job is fun. It's literally a piece of cake!

This is a great place to make new friends!

We love to celebrate and bring joy to the community.

Education, Certifications and Work Experience Requirements

• High school diploma or GED; post-secondary education is a plus.
• 1-3 years of guest-facing experience in a retail, restaurant or food service environment, preferably in a lead role with progressive managerial responsibilities.
• Demonstrated success creating a superior guest experience and coaching others to do the same, training new team members, directing the work of others, and achieving productivity goals.
• Basic proficiency in Microsoft Word, Excel and Outlook, with comfort in learning new technologies.

Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands.