Shift Lead

Taco Bell; Clearwater (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

A fast-food restaurant chain is seeking a Shift Lead in Clearwater, Florida. This role involves supporting the Restaurant General Manager by managing shifts, ensuring quality service, and maintaining safety standards. The ideal candidate will have strong problem-solving skills and experience in customer service. Competitive wages and benefits are determined by the franchisee, who operates independently.

Qualifications

• Ability to solve customer complaints quickly.
• Experience in providing feedback to Team Members.
• Strong communication skills with management.

Responsibilities

• Run effective work shifts and maintain standards.
• Ensure Team Members complete assigned duties.
• Create a safe environment for staff and customers.

Skills

Problem solving

Customer service

Team leadership

Job description

You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.

Shift Lead

You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You'll also ensure that the restaurant is a safe place for Team Members to work and customers to visit.

Shift Lead behaviors include:

• Solving customer complaints quickly and with a smile.
• Providing feedback to Team Members in a positive manner.
• Communicating openly and honestly with the Restaurant Management team.
• Following cash, security, inventory and labor policies and procedures.