Shelter Support Staff — Day or Swing Shift (Variable Hours)

Volunteers of America Northern California & Northern Nevada, Inc.; Sparks (NV); On-site; USD 22,000 - 31,000; Part time

Job summary

Volunteers of America Northern California & Northern Nevada, Inc. seeks Support Staff for Our Place Shelter in Sparks, NV. The role focuses on compassionate, nonjudgmental service, daily operational tasks, and safety oversight for residents and staff.

Responsibilities include coordinating meals, housing assignments, laundry, and wellness checks, while maintaining records and supporting program objectives in a dynamic shelter environment.

Qualifications

• Ability to communicate and comprehend instructions, provide services to participants without bias.
• Flexibility to work irregular hours and function as part of a team.
• CPR and First Aid training within 90 days of employment; periodic re-certification.

Responsibilities

• Assist participants with daily shelter operations and routines.
• Coordinate meal service, bed assignments, showers, laundry, and daily tasks.
• Maintain safety, cleanliness, and inventory; document shift activities and incidents.
• Respond to participant questions and concerns; communicate with staff and external agencies.

Skills

Teamwork

Oral & written communication

De-escalation

Organizational skills

Crisis response

Education

CPR/First Aid certification (within 90 days)

Background check clearance

Job description

Volunteers of America Northern California & Northern Nevada, Inc. seeks Support Staff for Our Place Shelter in Sparks, NV. The role focuses on compassionate, nonjudgmental service, daily operational tasks, and safety oversight for residents and staff.

Responsibilities include coordinating meals, housing assignments, laundry, and wellness checks, while maintaining records and supporting program objectives in a dynamic shelter environment.