Overnight Shelter Support Specialist

Volunteers of America Northern California & Northern Nevada, Inc.; Sparks (NV); On-site; USD 24,000 - 35,000; Full time

Job summary

Volunteers of America Northern California & Northern Nevada, Inc. is seeking an Overnight Shift Support Staff for Our Place Women’s Shelter. You will provide compassionate, safe, nonjudgmental service to residents, supporting daily operations during the overnight hours.

This full-time role requires CPR/First Aid training within 90 days, strong teamwork and communication, and the ability to respond calmly in emergencies. The shelter offers holidays, vacation, and comprehensive health coverage.

Qualifications

• Ability to communicate and comprehend oral and written instructions.
• Knowledge of issues related to homelessness, substance abuse, families in crisis, young adults, minorities, and persons with disabilities.
• Flexibility to work irregular hours and ability to function as a team member.
• CPR and First Aid training within 90 days and background check.

Responsibilities

• Explain program rules and facilitate resident observance of the rules.
• Coordinate meal preparation/service, bed/sleeping assignments, showers, laundering, and other daily routines.
• Provide awake shift coverage and engaging presence on the grounds.
• Conduct wellness, safety and sanitation checks during designated periods.
• Maintain daily reports to provide statistical information.
• Perform housekeeping and other maintenance tasks, such as laundry and cleaning services.
• Respond to all participant questions and concerns.
• Perform clerical duties on shift (phone, email, filing).
• Maintain clear, thorough, routine communication with all participants.
• May perform other duties as assigned.

Skills

Teamwork

Oral & written communication

Crisis de-escalation

Organizational skills

Analytical & decision-making

Education

CPR and First Aid training within 90 days

Job description

Volunteers of America Northern California & Northern Nevada, Inc. is seeking an Overnight Shift Support Staff for Our Place Women’s Shelter. You will provide compassionate, safe, nonjudgmental service to residents, supporting daily operations during the overnight hours.

This full-time role requires CPR/First Aid training within 90 days, strong teamwork and communication, and the ability to respond calmly in emergencies. The shelter offers holidays, vacation, and comprehensive health coverage.