Shelter Operations Manager (Queens Village)

Voa Gny; New York (NY); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Coverage

Prescription Coverage

Life Insurance

Retirement Plan

Tuition Reimbursement

Paid Time Off, including a Paid Night/

Paid Birthday Holiday

Job summary

Jamaica Women’s Employment Shelter in Queens Village, NY, is seeking a Shift Supervisor/Operations Manager to facilitate daily shelter operations, including intake, bed assignments and case management, ensuring smooth service delivery.

You will work with DHS to maintain daily security and safety, supervise staff, and coordinate maintenance, cleaning, and fire safety, while managing community relations and coordinating with authorities. Comprehensive benefits are offered.

Qualifications

• High school diploma or GED preferred plus one year of relevant social service experience.
• Must possess good interpersonal skills and basic computer knowledge.
• Certifications in security and Fire Safety (F-80) obtained within 3 months of hire.

Responsibilities

• Supervise delivery of program services including intake, bed assignments, case management, distribution of client mail, lockers, meal cards and medication.
• Ensure optimal customer service is provided to clients.
• Ensure recreation activities are occurring.
• Ensure the facility is adequately staffed at all times.
• Work with DHS PD to ensure daily security and safety of the facility.
• Supervise facility maintenance, cleaning staff and fire safety.
• Manage community relations and communicate with authorities as needed.
• Perform related tasks as needed.

Skills

Interpersonal skills

Basic computer knowledge

Security certifications

Fire Safety certification

Education

High school diploma or GED

Security & Fire Safety certifications

Job description

Jamaica Women’s Employment Shelter in Queens Village, NY, is seeking a Shift Supervisor/Operations Manager to facilitate daily shelter operations, including intake, bed assignments and case management, ensuring smooth service delivery.

You will work with DHS to maintain daily security and safety, supervise staff, and coordinate maintenance, cleaning, and fire safety, while managing community relations and coordinating with authorities. Comprehensive benefits are offered.