Shelter Operations Manager — Shift Lead

Volunteers of America-Greater New York; Village of Floral Park (NY); In loco; USD 42.000 - 68.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Dental, & Vision Coverage

Prescription Coverage

Life Insurance

Retirement Plan

Tuition Reimbursement

Paid Time Off, including a Paid Birth­

Paid Birthday Holiday

Descrizione del lavoro

Volunteers of America-Greater New York seeks a Shift Supervisor/Operations Manager for Jamaica Women's Employment Shelter in Queens Village, NY. The role oversees daily shelter operations, intake, bed assignments, case management, and safety protocols in partnership with DHS.

The position requires a high school diploma or GED with relevant social services experience, strong interpersonal skills, and basic computer knowledge.

Competenze

• High school diploma or GED preferred plus one year of relevant social service experience.
• Must possess good interpersonal skills and basic computer knowledge.
• Certifications in security and Fire Safety (F-80) within 3 months of hire.

Mansioni

• Supervise delivery of shelter services including intake, bed assignments, case management, mail distribution, lockers, meal cards and medication.
• Ensure high-quality customer service is provided to clients.
• Oversee recreation activities and ensure staffing coverage at all times.
• Coordinate with DHS PD to maintain daily security and safety of the facility.
• Supervise facility maintenance, cleaning staff and fire safety measures.
• Manage community relations and communicate with authorities as needed.

Conoscenze

Interpersonal skills

Computer literacy

Formazione

High school diploma or GED

Security certifications

Fire Safety (F-80) certification

Descrizione del lavoro

Volunteers of America-Greater New York seeks a Shift Supervisor/Operations Manager for Jamaica Women's Employment Shelter in Queens Village, NY. The role oversees daily shelter operations, intake, bed assignments, case management, and safety protocols in partnership with DHS.

The position requires a high school diploma or GED with relevant social services experience, strong interpersonal skills, and basic computer knowledge.