Shelter Operations Lead & Shift Supervisor

Volunteers of America Greater New York; New York (NY); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Coverage

Life Insurance

Retirement Plan

Tuition Reimbursement

Paid Time Off

Job summary

A non-profit organization in New York is hiring an Operations Manager/Shift Supervisor to facilitate daily shelter operations for residents. Responsibilities include supervising program services, ensuring client satisfaction, and managing facility staff. Qualifications include a high school diploma or GED, relevant experience in a social service setting, and necessary certifications. The organization offers various benefits such as medical coverage, retirement plans, and paid time off.

Qualifications

• Minimum one year relevant experience working in a social service setting.
• Good interpersonal skills and basic computer knowledge.
• Certifications in security and Fire Safety (F-80) must be obtained within 3 months of hire.

Responsibilities

• Supervise delivery of program services including intake and bed assignments.
• Ensure optimal customer service is provided.
• Manage community relations and communicate with authorities as needed.

Skills

Interpersonal skills

Basic computer knowledge

Certifications in security

Fire Safety (F-80)

Education

High school diploma or GED

Job description

A non-profit organization in New York is hiring an Operations Manager/Shift Supervisor to facilitate daily shelter operations for residents. Responsibilities include supervising program services, ensuring client satisfaction, and managing facility staff. Qualifications include a high school diploma or GED, relevant experience in a social service setting, and necessary certifications. The organization offers various benefits such as medical coverage, retirement plans, and paid time off.