Shelter Life Skills Counselor (Trauma-Informed)

Community Teamwork; Lowell (MA); On-site; USD 28,000 - 29,000; Part time

Job summary

Community Teamwork in Lowell, MA is seeking a Residential Counselor to provide life skills support at a congregate emergency shelter site, joining the Shelter Staff program. The role involves enforcing safety, house rules, orientation for new clients, crisis intervention, intake of guests, and daily site operations, all through a trauma-informed, client-centered approach.

Strong communication, crisis management, and basic computer/data skills are essential; HS diploma required; Per Diem schedule

Qualifications

• High School Diploma or equivalent education.
• Excellent customer service, organizational, interpersonal, oral and written communication skills.
• Excellent crisis management skills.
• Proficient computer skills in basic computer software and data collection.
• Good attention to detail.

Responsibilities

• Ensure the safety of guests and the site.
• Enforce rules and regulations to ensure smooth operation of the site.
• Respond effectively to emergency situations, document appropriately, and communicate according to established guidelines.
• Complete the intake process for new guests.
• Provide support and structure, addressing guest/resident problems or concerns.
• Initiate crisis intervention when necessary.
• Record documentation as required by program guidelines.
• Uphold the values of CTI – Equity, Integrity, Compassion.

Skills

Customer service

Organizational skills

Interpersonal skills

Communication skills

Crisis management

Computer skills

Attention to detail

Education

High school diploma

Job description

Community Teamwork in Lowell, MA is seeking a Residential Counselor to provide life skills support at a congregate emergency shelter site, joining the Shelter Staff program. The role involves enforcing safety, house rules, orientation for new clients, crisis intervention, intake of guests, and daily site operations, all through a trauma-informed, client-centered approach.

Strong communication, crisis management, and basic computer/data skills are essential; HS diploma required; Per Diem schedule