Shelter Housing Manager - Trauma-Informed Leadership

Paycom - ATS; Richmond (VA); On-site; USD 52,000 - 76,000; Full time

Job summary

The Salvation Army Richmond is seeking a Housing Manager to administer and deliver residential support services for a year-round emergency shelter. You will supervise staff, ensure compliance with shelter policies, and manage daily operations to provide safe, sanitary facilities for residents.

Responsibilities include coordinating staff, managing supplies within budget, and delivering trauma-informed, client-centered service to ensure safety and well-being of residents and staff.

Qualifications

• High school diploma or GED required.
• Two years of experience in a social or public service environment preferred.

Responsibilities

• Prepares staff, facilities, and environment for daily and nightly operation of the year-round shelter program.
• Supervises staff and adherence to shelter policies and procedures.
• Oversees purchasing of supplies and monitors expenditures within budget constraints.
• Provides supervision and coaching of direct reports to meet service standards and goals.
• Delivers trauma-informed, client-centered service with de-escalation to ensure safety of residents and staff.

Skills

Staff supervision

De-escalation

Trauma-informed care

Communication

Education

High school diploma or GED

Job description

The Salvation Army Richmond is seeking a Housing Manager to administer and deliver residential support services for a year-round emergency shelter. You will supervise staff, ensure compliance with shelter policies, and manage daily operations to provide safe, sanitary facilities for residents.

Responsibilities include coordinating staff, managing supplies within budget, and delivering trauma-informed, client-centered service to ensure safety and well-being of residents and staff.