Shelter Operations Coordinator

salvarmycareers; La Crosse (WI); On-site; USD 25,000 - 31,000; Full time

Benefits offered by this job

Competitive Salary

Flexible schedules

Paid time off

Tuition reimbursement

Employee Assistance Program

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Home/pet insurance discounts

Job summary

The Salvation Army is seeking a shelter supervisor to oversee all shift operations, coordinate program participants, staff, volunteers, and services, and ensure compliance with policy. This role emphasizes de-escalation, intake processes, and maintaining a safe, well-run shelter environment.

Qualifications include a high school diploma or equivalent, with two years in human services and one year with the homeless population; associate’s degree is preferred.

Qualifications

• High school diploma or equivalent; associates degree preferred.
• Two years’ experience in Human Services desired, with one year with the homeless population.
• Management experience helpful.

Responsibilities

• Oversee shift operations and coordinate staff, participants, and services.
• Adjust shelter advocate schedules.
• Train staff and volunteers on policies and record keeping.
• Provide input on shelter advocate performance.
• Conduct intake interviews for new residents.
• Provide de-escalation and crisis response.
• Ensure shift documentation and room inspections.

Skills

Shift coordination

Staff supervision

Volunteer supervision

Training staff

Intake interviews

Crisis response

Record keeping

Communication

Education

High school diploma

Associates degree preferred

Job description

The Salvation Army is seeking a shelter supervisor to oversee all shift operations, coordinate program participants, staff, volunteers, and services, and ensure compliance with policy. This role emphasizes de-escalation, intake processes, and maintaining a safe, well-run shelter environment.

Qualifications include a high school diploma or equivalent, with two years in human services and one year with the homeless population; associate’s degree is preferred.