Shelter Guest Services Specialist: Housing & Resources

Pine Street Inn Inc.; Boston (MA); On-site; USD 29,480 - 33,021; Full time

Job summary

Pine Street Inn Inc. is seeking a Guest Services Specialist in Boston, MA. This role involves providing direct care to shelter guests, ensuring their safety and assistance in accessing necessary resources. The ideal candidate will have at least one year of experience in Human Services, and a high school diploma is required. Preferred qualifications include a valid MA driver’s license and bilingual skills in English and Spanish. Competitive pay ranges from $21.40 to $23.97 per hour based on experience. Join us to make a meaningful impact in our community.

Qualifications

• Minimum of one (1) year of experience in the Human Services field is required.
• Valid MA driver’s license in good standing is preferred.
• Bilingual in English and Spanish is preferred.

Responsibilities

• Provide direct care to guests, responding to their needs.
• Assist with housing pathway development for guests.
• Document reports and data in HMIS system.

Skills

Customer service skills

Communication skills

Crisis intervention

Knowledge of addiction and recovery

Education

High School diploma or GED

Job description

Pine Street Inn Inc. is seeking a Guest Services Specialist in Boston, MA. This role involves providing direct care to shelter guests, ensuring their safety and assistance in accessing necessary resources. The ideal candidate will have at least one year of experience in Human Services, and a high school diploma is required. Preferred qualifications include a valid MA driver’s license and bilingual skills in English and Spanish. Competitive pay ranges from $21.40 to $23.97 per hour based on experience. Join us to make a meaningful impact in our community.