Shelter Case Manager: Empowering Path to Stability

St. Matthew's House; Fort Myers (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

St. Matthew’s House is seeking a dedicated Case Manager to support shelter residents in Ft. Myers, FL. You will advocate for residents, help set goals, access community resources, and document progress to promote self-sufficiency.

You will collaborate with staff to coordinate services, maintain records, and ensure a safe, supportive environment for individuals experiencing hunger, homelessness, or addiction. This role requires compassion and commitment.

Qualifications

• Must be able to develop individualized case plans for residents.
• Advocate for residents and coordinate services to achieve self-sufficiency.
• Set and monitor goals with residents and track progress.
• Maintain confidentiality of sensitive information.
• Effective communication with residents, staff and partners.

Responsibilities

• Develop individualized case plans with residents and monitor progress.
• Assist residents with paperwork and accessing resources.
• Maintain weekly calendars of appointments and document interactions.
• Coordinate with staff and volunteers to provide life skills and support.
• Ensure facility safety and compliance with shelter guidelines.

Skills

Case management

Advocacy

Goal setting

Communication

Confidentiality

Education

High School Diploma

Certification in Addiction

Job description

St. Matthew’s House is seeking a dedicated Case Manager to support shelter residents in Ft. Myers, FL. You will advocate for residents, help set goals, access community resources, and document progress to promote self-sufficiency.

You will collaborate with staff to coordinate services, maintain records, and ensure a safe, supportive environment for individuals experiencing hunger, homelessness, or addiction. This role requires compassion and commitment.