Shelter Case Manager - Housing Stabilization & Support

Mykroc; Saint Cloud (MN); Hybrid; USD 29,000 - 30,000; Full time

Benefits offered by this job

Disability and Life Insurance

Felixible Spending Accounts

403(b) Retirement Accounts

Pension Plan

Generous Time Off

Job summary

The Salvation Army St. Cloud Corps is seeking a Case Manager to provide individualized, person-centered services to shelter participants.

You will assess, plan, and connect individuals with housing, income, employment, health, and community resources to promote safe, stable housing and increased self-sufficiency. Responsibilities include maintaining confidential records, coordinating referrals, delivering housing readiness education, and collaborating with shelter staff to create a supportive

Qualifications

• Bachelor's degree in social work, human services, psychology, sociology, or a related field preferred.
• Equivalent education and experience may be considered.
• One year of experience providing case management, social services, housing services, or related support services.
• Experience working with individuals and families experiencing homelessness or housing instability preferred.
• Must successfully pass background checks, possess a valid driver's license, and meet MVR clearance standards.
• Strong interpersonal, communication, and relationship-building skills.
• Ability to work effectively with individuals from diverse backgrounds and experiences.
• Strong organizational, time management, and documentation skills.
• Ability to maintain professional boundaries and confidentiality.
• Proficiency with Microsoft Office and electronic case management systems.
• Ability to manage multiple priorities and respond appropriately to crisis situations.

Responsibilities

• Case Management and Housing Stabilization (60%): Provide person-centered case management services to shelter participants. Complete assessments, develop individualized service plans, monitor progress toward goals, and assist participants in addressing barriers related to housing, income, employment, education, transportation, health care, and other needs.
• Documentation, Compliance, and Reporting (15%): Maintain accurate, timely, and confidential participant records in physical and electronic systems. Complete required assessments, case notes, service plans, referrals, and reports in accordance with agency, funding, and program requirements while ensuring compliance with applicable policies and procedures.
• Resource Coordination and Community Partnerships (10%): Coordinate referrals and connections to community resources, service providers, landlords, and partner agencies. Maintain working relationships with community organizations to support participant needs and facilitate access to housing and supportive services.
• Participant Education and Skill Development (10%): Provide coaching, guidance, and educational opportunities related to housing stability, budgeting, employment readiness, life skills, and other topics that support participant self-sufficiency and goal achievement.
• Program Collaboration and Support (5%): Participate in team meetings, case consultations, program activities, seasonal initiatives, and special events. Collaborate with shelter staff to promote a safe, welcoming, and participant-centered environment and support overall program operations.

Job description

The Salvation Army St. Cloud Corps is seeking a Case Manager to provide individualized, person-centered services to shelter participants.

You will assess, plan, and connect individuals with housing, income, employment, health, and community resources to promote safe, stable housing and increased self-sufficiency. Responsibilities include maintaining confidential records, coordinating referrals, delivering housing readiness education, and collaborating with shelter staff to create a supportive