Housing Stability Advocate — Shelter Case Manager

Making Opportunity Count Inc; Boston (MA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Hybrid Work Opportunities

13 Paid Holidays

Paid Vacation

Job summary

Making Opportunity Count Inc. seeks a Shelter Case Manager to deliver comprehensive case management for families in shelter, using motivational interviewing and strength-based practices to develop rehousing plans and secure affordable housing.

Responsibilities include conducting monthly rehousing meetings, documenting case work in ETO, coordinating services, and supporting clients toward housing stability in a collaborative team environment.

Qualifications

• Associate's degree or equivalent in human services or related field.
• Experience in case management or tenancy-sustaining services is preferred.
• Ability to document and maintain participant records accurately.

Responsibilities

• Conduct monthly rehousing meetings with families.
• IImplement and document case notes in program systems.
• Help clients with budgeting and housing stability.
• Coordinate referrals to support services as needed.
• Prepare weekly and monthly housing reports and updates.
• Advocate for accommodations and address noncompliance as required.
• Perform home visits and community-based case management when assigned.

Skills

Empathy

Interpersonal skills

Community resources knowledge

Project management

Budgeting basics

Team collaboration

Problem solving

Communication

Documentation skills

Computer skills

Education

Associate's degree in human services or related field

Job description

Making Opportunity Count Inc. seeks a Shelter Case Manager to deliver comprehensive case management for families in shelter, using motivational interviewing and strength-based practices to develop rehousing plans and secure affordable housing.

Responsibilities include conducting monthly rehousing meetings, documenting case work in ETO, coordinating services, and supporting clients toward housing stability in a collaborative team environment.