SF Office & Workplace Experience Lead

Headway; San Francisco (CA); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical

Dental

Vision

HSA/FSA

401(k) match

Fertility reimbursement

Parental leave

Caregiver leave

Job summary

Headway in San Francisco seeks a proactive Office Manager to own SF operations, budgets, vendor relationships, and events. You’ll drive space planning, policy updates, and employee communications, ensuring a smooth, scalable workplace experience.

Ideal candidates have 2+ years in facilities or workplace experience, superb communication, and a passion for building efficient processes. This role supports the company’s growth in a dynamic, mission-driven environment.

Qualifications

• 2+ years experience in Community, Facilities, or Workplace Experience.
• Strong ownership of office operations and vendor relationships.
• Proven ability to manage budgets and plan events at scale.
• Excellent communication and project management skills.

Responsibilities

• Own and independently manage SF office operations, vendor selection, priorities, and relationships with building management and partners.
• Own the SF office budget, authorize spend within parameters, and push for efficiencies.
• Evaluate, onboard, and hold vendors to performance standards and resolve issues.
• Drive space utilization, layout changes, and policy updates.
• Design and manage office communications to keep employees informed and connected.
• Lead planning and execution of ~50 in-person onsite events/year in SF.
• Maintain SF office knowledge resources and playbooks.
• Support office buildout and special projects from scoping to completion.
• Handle day-to-day needs: visitor registration, supplies, A/V setup, reception.

Skills

Office operations

Vendor management

Budgeting

Event planning

Facilities coordination

Communication

Job description

Headway in San Francisco seeks a proactive Office Manager to own SF operations, budgets, vendor relationships, and events. You’ll drive space planning, policy updates, and employee communications, ensuring a smooth, scalable workplace experience.

Ideal candidates have 2+ years in facilities or workplace experience, superb communication, and a passion for building efficient processes. This role supports the company’s growth in a dynamic, mission-driven environment.