ServiceTitan & Enterprise Apps Leader

Jobot; Addison (TX); On-site; USD 115,000 - 120,000; Full time

Benefits offered by this job

Health, Vision, and Dental Insurance

401K with up to 4% employer match

Paid holidays, vacation, and sickleave

Job summary

Jobot is seeking an experienced Enterprise Applications Analyst to design, implement, support, and optimize our enterprise applications, including ServiceTitan, QuickBooks, and ERP systems. This role will play a pivotal part in integrating acquisitions and driving growth through system optimization and performance improvements.

The ideal candidate brings extensive ServiceTitan experience, strong pricing and membership knowledge, and a proven ability to analyze processes to improve systems.

Qualifications

• Strong analytical and problem-solving abilities with a structured approach to multi-project management.
• Excellent communication skills with stakeholders at all levels.
• Experience in residential trades and ServiceTitan are highly preferred.

Responsibilities

• Leverage extensive ServiceTitan experience to optimize operations and customer experience.
• Design and evolve ServiceTitan instances based on business conditions, leadership, and user feedback.
• Act as internal consultant for ServiceTitan projects, providing complex solution design and requirements analysis.
• Develop relationships with ServiceTitan resources, understand the product roadmap, and liaise with vendor to resolve complex challenges.
• Oversee lifecycle of ServiceTitan, QuickBooks, and ERP systems, including upgrades and performance optimization.
• Develop and maintain SOPs and best practices to maximize system usage and efficiency.
• Provide training programs and manuals for end-users to optimize application utilization.
• QA over in-flight projects to ensure alignment with standards and consistent execution.

Skills

Analytical thinking

Stakeholder communication

Project coordination

ServiceTitan expertise

Tools

ServiceTitan

QuickBooks

ERP systems

Sage Intacct

Job description

Jobot is seeking an experienced Enterprise Applications Analyst to design, implement, support, and optimize our enterprise applications, including ServiceTitan, QuickBooks, and ERP systems. This role will play a pivotal part in integrating acquisitions and driving growth through system optimization and performance improvements.

The ideal candidate brings extensive ServiceTitan experience, strong pricing and membership knowledge, and a proven ability to analyze processes to improve systems.