ServiceNow Technical Architect

Robotics Technologies; Dallas (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

Robotics Technologies LLC in Dallas, TX seeks an experienced ServiceNow Technical Architect to design and implement scalable ServiceNow solutions. You will lead integrations, dictate architecture, and ensure best practices across ITSM, ITOM, HRSD, and CSM modules.

The ideal candidate holds a valid CTA/Technical Architect certification and demonstrates strong leadership, scripting, and workflow design capabilities to translate business requirements into robust technical designs.

Qualifications

• Experience designing and implementing ServiceNow solutions.
• Ability to translate business requirements into technical designs.
• Strong knowledge of ITSM, ITOM, HRSD, and CSM modules.
• Proven track record leading implementations, integrations, and customizations.

Responsibilities

• Design and develop technical solutions on the ServiceNow platform.
• Understand business requirements and convert them into technical designs.
• Lead ServiceNow implementations, integrations, and customizations.
• Review technical designs and ensure solution quality.

Skills

ServiceNow architecture

Platform development

Flow Designer

Scripting

Technical leadership

CTA certification

Tools

ServiceNow ITSM

ServiceNow ITOM

ServiceNow HRSD

ServiceNow CSM

Security controls

Job description

We are looking for an experienced ServiceNow Technical Architect with strong knowledge of the ServiceNow platform and a valid ServiceNow Technical Architect certification. The candidate will be responsible for designing, developing, and implementing ServiceNow solutions based on business requirements.

Key Responsibilities:

• Design and develop technical solutions on the ServiceNow platform.
• Understand business requirements and convert them into technical designs.
• Work on ServiceNow modules such as ITSM, ITOM, HRSD, and CSM.
• Lead ServiceNow implementations, integrations, and customizations.
• Ensure solutions follow ServiceNow best practices and standards.
• Work with developers, business teams, and stakeholders to deliver projects.
• Review technical designs and ensure solution quality.

Required Skills:

• Strong experience in ServiceNow architecture and implementation.
• Hands-on knowledge of ServiceNow platform configuration and development.
• Knowledge of workflows, Flow Designer, scripting, and platform security.
• Strong communication and technical leadership skills.
• ServiceNow Certified Technical Architect (CTA) certification or the specific Technical Architect certification required by the client.

We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.